While multiple digital platforms around the world experienced service disruptions due to the global failure of Amazon Web Services (AWS), SMARTFLUX—the container release platform used by Ian Taylor in Chile and Peru—continued operating normally, without any downtime, delays or service disruptions.

What stands out is that SMARTFLUX is hosted on AWS infrastructure. However, thanks to its technological architecture and backup protocols, it maintained 24/7 availability, providing users with a secure, stable and uninterrupted experience.

Technology Designed to Keep Logistics Moving

Operational continuity in both Chile and Peru during this contingency demonstrates not only the platform’s technical robustness, but also its ability to respond to critical scenarios—an essential factor in the maritime-port industry, where every minute can directly impact the logistics chain.

SMARTFLUX is a digital solution that fully automates document management and the import/export container release process, enabling shipping lines, consignees and agents to operate online—remotely, securely and with full traceability.

Innovation in Service of the Logistics Chain

SMARTFLUX’s performance during this global disruption strengthens its position as a high-standard technological tool for maritime logistics and reinforces Ian Taylor’s image as a company that uses and promotes world-class digital solutions—efficient and aligned with the real needs of the port industry.

“The system’s stability during the AWS outage reinforces our conviction that technology for maritime foreign trade must remain reliable, even in critical situations. Our clients operate 24/7, and SMARTFLUX has once again proven that we rise to their needs,” said Héctor Chávez, Solutions Manager at Smartflux.

About Ian Taylor

Ian Taylor provides its clients with world-class technology and has over 60 years of experience in maritime agency and logistics services in South America. The implementation and strengthening of platforms such as SMARTFLUX reflects its commitment to innovation, operational continuity and the continuous improvement of the regional logistics chain.