Thanks to the ease and savings of releasing a container in 15 minutes versus an average of 2 days, Ian Taylor has achieved that 95% of Customs Brokers in Peru use its Container Release System (CRS), through which around 11,500 containers have been released this year in Peru.

This innovative digital system has transformed the container release process in the country, consolidating itself as a fundamental tool for shipping companies, customs agents, consignees and freight forwarders.

Thanks to its modern and automated design, the system is available in real time 24 hours a day, 7 days a week, allowing the release of containers in just 15 minutes, compared to the average of more than 48 hours that the conventional process takes.

Rocio Ponce, Country Manager of Ian Taylor in Peru, highlighted that ‘at Ian Taylor we are committed to the modernisation and efficiency of logistics in Peru. The success of our Container Release System reflects the positive impact of digital transformation in the sector, optimising times and guaranteeing a safe and quality service for our customers.

In addition, the SLC is supported by AIAX, a chatbot with advanced natural language processing capabilities that provides fast and accurate assistance, facilitating document management and reducing waiting times. AIAX answers queries efficiently, offering a customer service executive-like experience.

With this innovative solution, Ian Taylor continues to lead the way towards the digitisation and automation of maritime logistics in Peru, being an effective complement to the port digitisation that the country is undergoing, reaffirming its commitment to the development of foreign trade and the country’s competitiveness.